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Commercial Leak Detection in Nottingham for Landlords and Businesses

Notts Leak Detection provides commercial leak detection across Nottingham and Nottinghamshire for landlords, letting agents, shops and small sites, with the leak found around your opening hours and written up for your records.

Lines open Monday–Sunday, 9am–7pm.

Leak detection at a stop valve in a yard behind brick commercial units in Nottingham

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Commercial leak detection covers the same buried pipes as a house, but with more to work around: tenants, trading hours, more than one supply, and longer pipe runs across yards and car parks. The approach is the same. Confirm the loss on the meter, isolate each part of the system, then locate the leak from the surface before anything is dug.

Landlords and letting agents

A high bill at a rented house or flat usually lands with the tenant first, but the supply pipe belongs to the owner. Severn Trent‘s rules put the pipe from the boundary to the building on the property owner, even where it crosses other land. A written report showing where the leak was, and that it has been fixed, helps sort out the bill and gives you a record for the property file.

Shops and small sites

Where a site has several buildings or sub-meters, each part is isolated and flow-tested in turn to find which one is losing water. The leak is then located with underground water leak detection, or trace and access if it is under a floor and an insurance claim is likely.

Visits are timed within our hours, 9am to 7pm, 7 days a week, to cause the least disruption.

What's included

  • Visit timed around tenants or trading hours
  • Meter and sub-meter flow tests
  • Isolation of each supply and building
  • Pipe routes traced across the site
  • Leak located with acoustic or tracer gas equipment
  • Leak marked and photographed
  • Written report for the owner, agent or insurer
  • Repair or replacement options, priced

How the options compare

Disruption

Do it yourself
Trial and error
Dig-and-hope operator
Digging during trading
Proper leak detection
Visit timed to suit the site

Multiple supplies

Do it yourself
Confusing
Dig-and-hope operator
Checked one by one, slowly
Proper leak detection
Isolated and tested in turn

Records

Do it yourself
None
Dig-and-hope operator
An invoice
Proper leak detection
Report for owner, agent and insurer

Water charges

Do it yourself
Paid in full
Dig-and-hope operator
Paid in full
Proper leak detection
Evidence for an allowance through your retailer

Related resources

Step by step

What happens, from call to report

  1. Brief

    Site plan, meters, supplies and access times agreed before the visit.

  2. Isolate and test

    Each supply or building is isolated and flow-tested to find where the loss is.

  3. Locate

    Acoustic listening, correlation or tracer gas on the leaking section.

  4. Report

    Leak position, cause and options, written for the owner, agent or insurer.

The work

How the work looks

Illustrative photos of the methods and finish described on this page. They are not records of particular customers' jobs.

  • Stop valve cover opened in a service yard behind commercial units, Nottingham
    Stop valve cover opened in a service yard behind commercial units
  • Leak noise correlator sensor clipped to a pipe fitting at a commercial site, Nottingham
    Leak noise correlator sensor clipped to a pipe fitting at a commercial site
  • Row of water sub-meters in a plant room checked during commercial leak detection, Nottingham
    Row of water sub-meters in a plant room checked during commercial leak detection
  • Ground microphone survey across a car park at a commercial site, Nottingham
    Ground microphone survey across a car park at a commercial site

High bill at a rental or business? Get the leak found quickly.

Commercial leak detection anywhere in Nottinghamshire.

Lines open Monday–Sunday, 9am–7pm.

Questions

Commercial Leak Detection: common questions

Who is responsible for a leak at a rented property?

The supply pipe belongs to the property owner, so the repair usually falls to the landlord. Who pays the water bill during the leak depends on the tenancy or lease. The report helps settle both.

Can businesses claim a leakage allowance?

Business customers in England buy their water through a retailer. Business customers claim through their water retailer instead. Keep the report and repair invoice to support the claim.

Can you work around our opening hours?

Visits can be booked for quieter times within our hours, 9am to 7pm, 7 days a week. Most detection work is done from the surface, so there is little disruption until the repair.

Which areas do you cover?

Nottingham and the whole of Nottinghamshire, including Mansfield, Beeston and West Bridgford. See service areas.

Are you open 24 hours?

No. Lines are open Monday to Sunday, 9am to 7pm. Out of hours, turn off your internal stop tap to stop the flow and call us in the morning. If water is coming up in the road or on the pavement, that is on Severn Trent's side: report it free on 0800 783 4444.

Related

Related services

  • Underground Water Leak Detection

    Pinpoint a leak on the buried pipe between the boundary and your house with acoustic, gas and meter tests before anyone digs.

    View service
  • Trace and Access

    Find the leak, open up only what is needed and document it for your insurer's trace and access claim.

    View service
  • Leak Under Concrete Floor

    Pressure-test and trace a leak under a solid floor so only one section is broken out.

    View service

Find the leak, keep the site running, and get it in writing.

Call to book, or send a quote request.

Lines open Monday–Sunday, 9am–7pm.

Call 0115 839 0791