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No-Dig Underground Water Leak Detection in Nottingham

Notts Leak Detection provides underground water leak detection on the supply pipe between your boundary and your house, across Nottingham and Nottinghamshire. The leak is found from the surface, marked on the ground and written up before anyone lifts a slab.

Lines open Monday–Sunday, 9am–7pm.

Engineer sweeping a tracer gas detector over a tarmac drive in Nottingham to find an underground water leak

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A supply pipe can leak for months without a damp patch, because the water drains down into the ground instead of up. On a water meter you pay for every litre of it, and the first sign is usually a bill that has doubled or tripled. Underground water leak detection finds the exact spot on the buried pipe so it can be fixed through one small hole.

The supply pipe runs from the boundary stop tap, usually in the pavement or at the edge of the drive, to the stop tap inside your house. Severn Trent says that pipe belongs to the homeowner, even where it crosses someone else’s land. So when the meter shows water going missing on your side, finding it is your job.

What we do on the first visit

The visit starts with the stop taps. With the internal stop tap closed and nothing running, the meter should stand still. If it moves, the loss is on the buried supply pipe. If it only moves with the internal tap open, the leak is inside the house, which is a different job.

Next comes the route. The supply pipe rarely runs in a straight line from the meter to the kitchen, so we trace it and find out what it is made of. Older Nottingham homes may still have lead or iron. Newer and replaced supplies are usually blue MDPE plastic. The material decides which method will work best.

Then a pressure test on the supply pipe confirms it is losing water, before any time is spent listening for the leak.

How the leak is pinpointed

Acoustic ground microphones

Water escaping under mains pressure makes a hiss. A ground microphone placed on the surface every metre or so along the route picks up where that noise is loudest. It works well on metal and lead pipes. Plastic pipe carries sound much less well, so a quiet leak on MDPE can be hard to hear.

Leak noise correlation

Two sensors go on fittings at either end of a section, such as the boundary stop tap and the internal stop tap. The correlator measures how long the leak noise takes to reach each sensor and works out where between them it started. This needs access to the pipe at both ends.

Tracer gas

When a leak is too quiet to hear, the pipe is drained and filled with a non-flammable mix of 5% hydrogen and 95% nitrogen. Hydrogen is the lightest gas there is, and it works its way up through soil, tarmac and paving joints. A detector swept over the surface finds where it comes out. This is the method for deep plastic pipes and leaks under hard standing.

Meter step tests

On longer or branched supplies, such as a pipe that also feeds a garden tap or an outbuilding, valves are closed one section at a time while the meter is watched. The section where the flow stops is the one with the leak.

Paying for it: insurance and Severn Trent

Two things can bring some of the money back.

Many buildings insurance policies include trace and access cover, which pays to find a leak and to open up and make good the area around it. Most do not pay to replace a worn-out pipe, and limits and excesses vary. Check the policy schedule before you book, and see what trace and access covers.

Separately, once a supply-pipe leak is repaired, Severn Trent can refund the water you lost as a one-off. It covers up to 12 months or two bills, based on actual meter readings. The repair has to be done first, so keep the invoice and the leak report together. How the Severn Trent leak allowance works goes through the claim step by step.

What's included

  • Meter and stop-tap test to confirm the leak is on your side
  • Supply pipe route traced from the boundary to the house
  • Pressure test of the supply pipe
  • Acoustic ground microphone survey along the route
  • Leak noise correlation where there are fittings to connect to
  • Tracer gas if the leak is too quiet to hear
  • Leak position marked on the ground
  • Written report with photos, method and next steps

How the options compare

How the leak is found

Do it yourself
Following the wettest patch
Dig-and-hope operator
Digging trial holes
Proper leak detection
Meter test, then acoustic, correlation or tracer gas

What gets dug up

Do it yourself
Whatever looks likely
Dig-and-hope operator
Trenches until it turns up
Proper leak detection
One marked hole for the repair

Plastic (MDPE) pipe

Do it yourself
Very hard to trace
Dig-and-hope operator
Hit and miss
Proper leak detection
Tracer gas finds leaks that make little noise

Paperwork afterwards

Do it yourself
None
Dig-and-hope operator
An invoice
Proper leak detection
Written report for Severn Trent or your insurer

If the pipe is shared

Do it yourself
Unclear whose section
Dig-and-hope operator
Often argued over
Proper leak detection
Leak located on the traced route

Related resources

Step by step

What happens, from call to report

  1. Call and meter test

    Over the phone you turn off the internal stop tap and watch the meter. If it still moves, the leak is on the buried pipe.

  2. Trace and test the pipe

    On site we find the pipe's route and material, then pressure-test it to confirm the loss.

  3. Pinpoint

    Acoustic microphones and correlation listen for the leak. Tracer gas takes over where it is too quiet.

  4. Mark and report

    The spot is marked on the ground and written up, with the repair or replacement options.

The work

How the work looks

Illustrative photos of the methods and finish described on this page. They are not records of particular customers' jobs.

  • Acoustic ground microphone sensor pad on block paving, listening for an underground water leak, Nottingham
    Acoustic ground microphone sensor pad on block paving, listening for an underground water leak
  • Tracer gas cylinder and regulator connected at a stop tap for underground leak detection, Nottingham
    Tracer gas cylinder and regulator connected at a stop tap for underground leak detection
  • Leak position marked with a painted cross on a drive after underground leak detection, Nottingham
    Leak position marked with a painted cross on a drive after underground leak detection
  • Pressure test gauge fitted in a boundary box to test a water supply pipe, Nottingham
    Pressure test gauge fitted in a boundary box to test a water supply pipe
Wet patch on a block-paved drive over a hidden supply pipe leak, Nottingham
Before: Wet patch on a block-paved drive over a hidden supply pipe leak
The same drive with the blocks relaid after the leak was found and fixed, Nottingham
After: The same drive with the blocks relaid after the leak was found and fixed

Meter moving with the stop tap off? Get the leak pinpointed.

Book underground leak detection anywhere in Nottingham or Nottinghamshire.

Lines open Monday–Sunday, 9am–7pm.

Questions

Underground Water Leak Detection: common questions

How accurate is underground leak detection?

The aim is a marked spot small enough for a single repair hole. How close we get depends on the pipe material, its depth and the ground above it. Deep plastic pipe under soil is the hardest to hear, which is when tracer gas is used instead of listening.

Can you find a leak under a tarmac or block-paved drive?

Yes. Leak noise carries through hard surfaces, and hydrogen tracer gas passes up through tarmac, paving joints and soil. Only the section over the leak needs lifting. Leaks under a driveway covers this in more detail.

What if the leak is on Severn Trent's side?

Then it is not yours to pay for. We tell you on the day, and you report it to Severn Trent free on 0800 783 4444. Severn Trent owns the main, the communication pipe, the boundary stop tap and the meter.

How long does it take?

It depends on the length of the pipe and the method needed. An acoustic survey on a short run is quicker. Tracer gas takes longer, because the pipe has to be drained and filled with gas first. You get a time estimate when you book.

Are you open 24 hours?

No. Lines are open Monday to Sunday, 9am to 7pm. Out of hours, turn off your internal stop tap to stop the flow and call us in the morning. If water is coming up in the road or on the pavement, that is on Severn Trent's side: report it free on 0800 783 4444.

Related

Related services

  • Water Supply Pipe Repair

    One leak on your supply pipe, found and fixed through a single small hole.

    View service
  • Trace and Access

    Find the leak, open up only what is needed and document it for your insurer's trace and access claim.

    View service
  • Water Meter Leak

    Meter still turning with everything off? Work out whether the water is going on your side or Severn Trent's.

    View service

Find the underground leak before anyone digs.

Call to book, or send a quote request and we will ring you back.

Lines open Monday–Sunday, 9am–7pm.

Call 0115 839 0791